Keeping on top of market trends for mobile operators is just something that comes naturally when you provide network management solutions for telecoms providers. We engage with our customers to address industry-wide challenges daily – and along the way we keep up on market research to ensure we understand not only market trends, but also … Continued
Vodafone has embarked on a new future this week after acquiring Spanish cable operator Ono – and branching out into internet and television services. This combination will create Spain’s second-biggest telecoms operator, challenge Telefonica’s dominance and continue a move towards Vodafone’s goal of becoming a major player in fixed-line services, as well as mobile. Vittorio … Continued
Customer experience management, and providing customers with the best possible service, is always an important consideration; however, according to recent conversations with our telco customers and other network providers, savings to Opex remain at the forefront of 2014 priorities. Whilst some Communications Service Providers (CSPs) seem naïve to the impact poor service can have – … Continued
Mobile Europe’s fourth annual report draws on survey findings to identify the most disruptive trends in the mobile landscape during 2013 – and forecasted priorities for 2014. Results show that 63 per cent of the respondents (Telco industry publication readers) said that 4G/LTE has had the most disruptive impact on mobile operators; with big data … Continued
How real-time intelligence can enable the mobile migration to LTE Black Swan Telecom Journal recently spoke to Edoardo Rizzi, Vice President at Trendium, about the race to improve LTE customer experience management. Rizzi believes “Mobile’s shift to LTE is a golden opportunity for innovative software to hatch and swim about profitably.” In the interview with Black … Continued
