SysMech’s René Tonon Presents: “Measuring Customer Experience through Effective RAN Management” at BBTM

On Thursday, November 13th, at 16:15, we’ll be presenting “Measuring Customer Experience through Effective RAN Management.” SysMech’s René Tonon will discuss how combining new technologies can help operators measure customer experience. Tonon will be looking at the monitoring of networks and services from a different angle, examining the new opportunities to improve operations that operators … Continued

The Race to Improve LTE Customer Experience Management

How real-time intelligence can enable the mobile migration to LTE Black Swan Telecom Journal recently spoke to Edoardo Rizzi, Vice President at Trendium, about the race to improve LTE customer experience management. Rizzi believes “Mobile’s shift to LTE is a golden opportunity for innovative software to hatch and swim about profitably.” In the interview with Black … Continued