SysMech Launches Industry’s First Big Data ‘Predict, Identify and Resolve’ Applications Suite

– Proven blue chip technology partner provides an enterprise vision and real-time view of big data performance and possibilities


– Companies must be able to predict and automatically action behaviour events before events occur, says SysMech MD

SysMech, the big data applications company, has announced the launch of its Zen™ Big Data Applications Family. The Zen portfolio of products combines the necessary infrastructure for CIOs to visualise, analyse and action real-time problems and incidents, and optimise the value of all events across their business network.

Previously proven at blue chip telco and mobile network operators, the Zen Family has been developed to fill the traditional gap between a business view of network performance and the real customer experience. The Family is supported by leading players from the big data processing environment, and integrates with both Hadoop and HP/Vertica, high performance technology platforms.

The Zen™ Family, which was behind the cell site optimisation, capacity planning and monitoring of the London 2012 Olympics, comprises:

  • Zen Integrate is the data mediation and storage component of Zen. Data is collected in real-time from any network domain, vendor, technology or third party software and pushed into a HP Vertica database, maintaining live and historical data in a single system..
  • Zen Impulse is the automated monitoring and alerting component of Zen. Users can create their own automated alerts for SLA breaches and QoS degradations. Remedial actions can also be automated to raise a trouble ticket or to immediately rectify a network fault ‘in-flight’ analysis of raw data, enabling dynamic decision and action capabilities.
  • Zen Insight is the visualisation and reporting component of Zen. Users are provided with scheduled reports and live, interactive dashboards that are customised to meet the end-user requirement.
  • Zen Intellect is the intelligent data correlation component of Zen. Using performance, fault and topology data, it enables service modelling, root cause analysis, cross domain correlation, service impact analysis and customer impact analysis.

Turkcell, uses SysMech’s Zen suite to optimise its network service performance because for Turkcell, “Providing quick and effective monitoring of the voice and data network, and the management of performance data, is vital.”

“Every now and again we hear of a high profile corporate incident, which causes catastrophic fall out and brand damage, be it for example a network outage, or just human error,” said Rob Green, MD at SysMech. “With the power of big data applied correctly, the data behind these incidents should be visible in real-time at the heart of a company’s operations, with the ability to also adjust and fix in real-time, integrated within the same infrastructure.”

“With technology available today, we have enabled companies to predict potential weak points or serious events, in advance. This is where the big data debate should be heading – on the value, over the hype, big data has great value when it serves an identified business application” he concluded.