Quad-play service assurance with Zen – Presentation

Zen – Quad-play service assurance in one application   Zen is an end-to-end network analytics platform, which enables service assurance of ‘the fantastic four’ from one centralised application. The solution automatically collects data from mobile, fixed line telephony, broadband and TV, enabling multiple business units to analyse the performance of the entire network from one, … Continued

Customer Experience Management (CEM) with Zen – Presentation

Zen – A tool for managing the complete customer experience   Zen has been developed to take in any data source in any format. this makes it an ideal platform for bringing together customer data and network data into one centralised platform. It can be used by various divisions ranging from network optimisation to customer … Continued

VoLTE Management with Zen – Presentation

Zen – A tool for managing the VoLTE service across all network domains SysMech’s Zen Service Assurance software is ideal for managing the VoLTE quality of service (QoS) from end-to-end. It allows network operators to see network performance data and fault data alongside customer complaints. In this presentation, take a look at some of the … Continued