– How SysMech can turn Telco big data into business value
The big data driven telecom analytics market is expected to grow at a CAGR of nearly 50 per cent between 2014 and 2019, according to Mind Commerce. By the end of 2019, the market will eventually account for $5.4 billion in annual revenue.
That is because analytics, or the ability to extract data and utilise this information strategically, adds value in terms of building the brand and the business behind the brand. But, of equal importance, is the ability to use this information to enhance operations.
But what can you do now? Where are the live, working case studies?
If you’re looking at maximising this opportunity in 2014, below are just some of the examples – in numbers – of what can be achieved in addressing the mountains of information assets (previously unexploited). This list represents just a few facts that were extracted by SysMech from its Zen big data implementations across its global Telco base. There are plenty more…
- Zen issues up to 10,000 ‘threshold alarms’ per day – meaning it identifies the underlying problem, i.e. a power failure, aggregates these sympathetic alarms, and summarises the failure in a single alarm. This delivers operational costs savings, as well as operational efficiency, and an increase in service availability.
- Zen reduces data latency by 60-90 per cent – this means the network performance data reaches the service operations team in a fraction of the time so they are able to reflect the experience of their customers whilst they are in contact with them rather than after the event has happened.
- Zen evaluates use cases 75 million times per minute – means the system is automatically monitoring and auctioning 75 million potential issues in the network – clearly something massively beyond human capabilities. Furthermore, it…
- …loads 20 billion records in real time
- …processes 33,000 actions per second
- …and runs 2 million actions per minute.
Automation is one of the keys to big successes in big data.
Zen has time again proven network providers’ return on investment, within as little as just one year. It was Einstein who rightly coined the phrase: “in the middle of difficulty lies opportunity”.