Customer Experience Management (CEM) with Zen - Overview Brochure

  • File Information
  • File Size 605.56 KB
  • Number of Files 1
  • Published on May 16, 2016
  • File Types pdf
  • Back to resources

In this brochure, readers can find out more about Zen for Customer Experience Management (CEM). With customer loyalty now more important than ever in telecoms, providing a superior customer experience is key. Take a look at some of Zen's CEM use cases including social media sentiment analysis and VIP customer satisfaction monitoring.