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Customer Experience Management (CEM) with Zen - Overview Brochure

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  • File Size 605.56 KB
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  • Published on May 16, 2016
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In this brochure, readers can find out more about Zen for Customer Experience Management (CEM). With customer loyalty now more important than ever in telecoms, providing a superior customer experience is key. Take a look at some of Zen's CEM use cases including social media sentiment analysis and VIP customer satisfaction monitoring.