2 Minutes with… Rene Tonon

Rene Tonon joined SysMech as a software engineer in 1997 and is now Business Development Manager. As part of our ‘2 Minutes with…’ blog series, Rene takes some time to tell us a little bit more about his career, the Telco industry, working at SysMech and his tech and non-tech passions. Q1: You’ve had a … Continued

SysMech’s René Tonon Presents: “Measuring Customer Experience through Effective RAN Management” at BBTM

On Thursday, November 13th, at 16:15, we’ll be presenting “Measuring Customer Experience through Effective RAN Management.” SysMech’s René Tonon will discuss how combining new technologies can help operators measure customer experience. Tonon will be looking at the monitoring of networks and services from a different angle, examining the new opportunities to improve operations that operators … Continued

Responding rapidly to change and the customer requirement

Predicting and preventing network pain points – Part 5 In our fifth and final blog post of the network pain points blog series, we consider the need to respond rapidly to change and the ability to do so to optimise network performance and increase customer satisfaction. For small and agile companies it can be easy … Continued

Maintaining consistency and clarity in a converging market

Predicting and preventing network pain points – Part 4 This post, our fourth in the network pain points blog series, examines why third party systems, which provide a consistent and honest view of multiple operators, are imperative. How do you know what version of the truth you’re getting? Is your view of the network a … Continued

Deploying predictive analytics to improve the customer experience

Predicting and preventing network pain points – Part 3 In the third part of our network pain points blog series, we look at the advantages of deploying predictive analytics and why any analytical system can benefit from the application of streaming analytics. Streaming analytics has become an ever more critical element of any real-time system. While … Continued