Quad-play Service Management with Zen - Demonstration Video

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  • Published on May 16, 2016
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In this demonstration video we show how Zen is being used to manage a converged network. By using one centralised network management solution, CSPs can easily see all of their services, essential to understanding the real customer experience, and identifying marketing opportunities within the existing customer base.

See how CSPs can compare TV performance with customer complaints, see which ISPs deliver the best and worst broadband service, and even see individual customers who are being affected by a specific fixed-line telephony exchange.