Optimising today's networks to offer next-gen services (Featured on Capacity 2015)

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CSPs have long since accepted that they must continually optimise their networks for maximised utilisation and ultimately profitability, but 'next gen’ services, such as the combination of video voicemail and instant messaging alongside voice, come with their own unique set of challenges. In this article, featured on capacitymedia.com, Mark Slinger discusses the best practices and technologies that enable next-gen service roll-out.