We put big data into the hands of hundreds of users

Take a look at how the Zen software gives telco operators instant insights from their big data across the network.

Find out more about Zen

Vodafone Ireland Case Study

Implementing a strategic end-to-end operational intelligence platform at Vodafone Ireland

 

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Introducing Zen 6 – Integrated Network and Customer Experience Analytics

 

See the benefits of Zen 6

What we do

SysMech offer an end-to-end network analytics solution which enables CSPs to gain actionable insights from their big data. Used by tier 1 operators across the globe, the software utilises network data, customer data and external data streams to provide operators with a complete end-to-end view of their network and services. By combining our data collection expertise, scaleable database, patented automation engine and market leading visualisation, Zen puts big data into the hands of hundreds of users across all areas of the business.

 

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One consolidated application for managing the entire network

End-to-end network analytics

Zen gives a complete end-to-end view of the network and is the foundation to systems consolidation.

Intelligent data automation engine

Our patented automation engine enables self-discovering network topology, root cause analysis and predictive analytics, giving operators the support needed to manage big data.

Market leading visualisation

To rapidly identify data trends and anomalies, Zen offers market leading visualisation software.

Any vendor, any domain, any technology

Zen is an independent application, which can process data across any technology, any vendor and any network domain. This makes it a true end-to-end network analytics tool which can be used by multiple business units including service operations, network optimisation, marketing and customer care.

Designed to rapidly introduce new technologies and services

Zen has been specifically designed to adapt to change.

This means that as new services and technologies are introduced by network operators, Zen can rapidly accept new data feeds, automatically reflect the network topology, and report on the service performance, ultimately enhancing the customer experience.

Latest News & Events

July 19, 2017

NOC vs SOC – The changing role of the telecoms operations centre

Today’s mobile network operators are certainly familiar with change within their operations centres; they have rapidly transitioned from a...

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June 21, 2017

5 Machine Learning Applications in Telecoms

Machine learning is fast becoming the catchphrase of the year, and with good reason; Google is using it to...

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May 15, 2017

SysMech Shortlisted for Comms Business Awards

We are very pleased to announce that SysMech has been shortlisted for a prestigious Comms Business Award.   The...

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May 11, 2017

3 telecoms use cases to inspire your customer experience strategy

A customer experience strategy that delivers results is at the top of the list for most communications service providers...

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May 16, 2017

See why Zen is the future of operational intelligence at TechXLR8

Zen is a telecoms software solution that delivers operational intelligence at the network, service and customer levels. Head over...

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April 27, 2017

Is network performance management in telecoms dead?

Network operations centres (NOC’s) have been around since the early 1960’s; operators would monitor the status of switchboards for...

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