Implementing a strategic end-to-end operational intelligence platform at Vodafone Ireland
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SysMech offer an end-to-end network analytics solution which enables CSPs to gain actionable insights from their big data. Used by tier 1 operators across the globe, the software utilises network data, customer data and external data streams to provide operators with a complete end-to-end view of their network and services. By combining our data collection expertise, scaleable database, patented automation engine and market leading visualisation, Zen puts big data into the hands of hundreds of users across all areas of the business.
Zen gives a complete end-to-end view of the network and is the foundation to systems consolidation.
Our patented automation engine enables self-discovering network topology, root cause analysis and predictive analytics, giving operators the support needed to manage big data.
To rapidly identify data trends and anomalies, Zen offers market leading visualisation software.
Zen is an independent application, which can process data across any technology, any vendor and any network domain. This makes it a true end-to-end network analytics tool which can be used by multiple business units including service operations, network optimisation, marketing and customer care.
Zen has been specifically designed to adapt to change.
This means that as new services and technologies are introduced by network operators, Zen can rapidly accept new data feeds, automatically reflect the network topology, and report on the service performance, ultimately enhancing the customer experience.
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