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Press Release: SysMech Operational Intelligence Software selected by Telefónica UK

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Introducing Zen 6 – Integrated Network and Customer Experience Analytics

 

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Vodafone Ireland Case Study

Implementing a strategic end-to-end operational intelligence platform at Vodafone Ireland

 

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We put big data into the hands of hundreds of users

Take a look at how the Zen software gives telco operators instant insights from their big data across the network.

Find out more about Zen

What we do

SysMech offer an end-to-end network analytics solution which enables CSPs to gain actionable insights from their big data. Used by tier 1 operators across the globe, the software utilises network data, customer data and external data streams to provide operators with a complete end-to-end view of their network and services. By combining our data collection expertise, scaleable database, patented automation engine and market leading visualisation, Zen puts big data into the hands of hundreds of users across all areas of the business.

 

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One consolidated application for managing the entire network

End-to-end network analytics

Zen gives a complete end-to-end view of the network and is the foundation to systems consolidation.

Intelligent data automation engine

Our patented automation engine enables self-discovering network topology, root cause analysis and predictive analytics, giving operators the support needed to manage big data.

Market leading visualisation

To rapidly identify data trends and anomalies, Zen offers market leading visualisation software.

Any vendor, any domain, any technology

Zen is an independent application, which can process data across any technology, any vendor and any network domain. This makes it a true end-to-end network analytics tool which can be used by multiple business units including service operations, network optimisation, marketing and customer care.

Designed to rapidly introduce new technologies and services

Zen has been specifically designed to adapt to change.

This means that as new services and technologies are introduced by network operators, Zen can rapidly accept new data feeds, automatically reflect the network topology, and report on the service performance, ultimately enhancing the customer experience.

Latest News & Events

May 15, 2017

SysMech Shortlisted for Comms Business Awards

We are very pleased to announce that SysMech has been shortlisted for a prestigious Comms Business Award.   The...

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May 11, 2017

3 telecoms use cases to inspire your customer experience strategy

A customer experience strategy that delivers results is at the top of the list for most communications service providers...

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May 16, 2017

See why Zen is the future of operational intelligence at TechXLR8

Zen is a telecoms software solution that delivers operational intelligence at the network, service and customer levels. Head over...

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April 27, 2017

Is network performance management in telecoms dead?

Network operations centres (NOC’s) have been around since the early 1960’s; operators would monitor the status of switchboards for...

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March 23, 2017

Three ways NFV is changing the role of network engineers in telecoms

In case you missed it, NFV has well and truly arrived! Over the past few months we have seen...

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March 9, 2017

What we learned about 5G progress at this years’ MWC

For another year running 5G took centre stage at last week’s Mobile World Congress, the biggest event on the...

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